On November 5, 2019, a male called in to ask for some assistance. He currently is homeless, his brother lives at an unknown location in Richland, his mother passed away two years ago and he has been on the streets with his father who has pancreatic cancer and cannot afford medication. He advised that he is trying to get a job here in Kennewick, but has not heard back from the businesses he has applied for. He needed a few nights in a motel, to get cleaned up for interviews and time to find where his father went. The EconoLodge was contacted and three nights were paid for. He was greatly appreciative.